We value your satisfaction with our products and services, and we're committed to resolving any concerns you may have.

Complaint procedures:

Proof of Purchase: To validate your complaint, please provide us with proof of purchase, such as a receipt or VAT invoice.

Complaint Form: Submit your complaint using our WOJAS Complaint Form, which you can download below.

Complaint Submission: Deliver the complained goods along with a completed complaint form and send them to the following address:

Wojas SA
141 Great Bridge Street
B70 0DA West Bromwich

Processing Timeframe: We will thoroughly review your complaint and provide you with a response within 14 days of receiving the goods and complaint form.

We strive to handle complaints promptly and professionally to ensure a satisfactory resolution for all our customers.

Complaint form

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