- Orders over £100: Free
- Orders up to £99.99: £10
Orders are delivered within 2-5 working days of the order date.
You can find all available payment methods here: wojas.eu/en_GB/information/payments
It is not possible to change your payment method after placing an order.
You can pay for the order within 3 days of placing an order. After this time, we will cancel your order
Orders are processed and shipped within 2-5 working days from the order date.
You will be notified when your order has been shipped via email. You will get an invoice and a shipping number to track your order.
You can return items within 30 days of receiving them for a full refund.
No, returns can only be processed through the mail.
To facilitate a seamless return process, we strongly recommend including a completed return form with your return. This will expedite the identification and processing of your return. If you have already sent your return without a return form, please contact us with your order number, shipping number, and a description of the returned items.
To return an item, simply gather the required items, pack the item carefully, address the parcel, ship the return, and track your return. Your refund will be processed within 14 days of receiving the returned item(s).
Return address:
Global24
Wojas SA
141 Great Bridge Street
B70 0DA West Bromwich
For more information visit:
wojas.eu/en_GB/information/delivery-and-returns
Refunds are processed within 14 days of receiving the returned item(s).
Once your return is received, it will be inspected and reviewed. If approved, a refund will be issued to your original payment method within 14 working days. You will receive an email confirmation once your refund has been issued.
t is not possible to exchange products for different size or color. We recommend cancelling your order and making a new one with the desired product.
Complaints can be submitted within two years of purchase, but it is recommended to do so as soon as possible after you have identified an issue. This will allow us to investigate your complaint promptly and provide you with a timely resolution.
To make a complaint you simply need to fill in the complaint form and send it with the product. To learn more visit wojas.eu/en_GB/information/complaints.
